
Tel: 01382 644466
Fax: 01382 646302
This website has been designed to tell you about the practice and the services that
we offer. Please read it carefully. We trust that you will find it helpful and
informative.
WELCOME TO THE PRACTICE
SURGERY HOURS
The surgery is open from 8.00am to 6.00pm on Monday to Friday. The surgery
is closed on Saturdays, Sundays and most bank holidays. See the Consulting Hours page for when a doctor is personally
available for consultations.
PRACTICE HISTORY
In 1981, two well-known and long established
West End Dundee practices moved into the then newly built Ryehill Health Centre.
Today, our practice has three partners, two male and one female. We aim to continue
providing friendly and helpful health care for all members of the community in
the tradition of the original family general practitioners.
PRACTICE CHARTER
To provide the best standards of care and health promotion, in a friendly and helpful environment.
FREEDOM OF INFORMATION - PUBLICATION SCHEME
The Freedom of Information
(Scotland) Act 2002 obliges the practice to produce a Publication Scheme. A Publication Scheme
is a guide to the 'classes' of information the practice intends to
routinely make available.
This scheme is available from reception.
CONFIDENTIALITY
All patient notes are treated with the strictest confidentiality and we comply with the Data Protection Act 1998.
Whilst staff members have access to patients' notes,
strict confidentiality is essential and any staff member found to have breached this confidentiality would be
liable to disciplinary action which could lead to dismissal. Medical and administration staff at the out-of-hours
service may also have access to patients' notes via the Emergency Care summary. A patient will be asked whether you
agree to them accessing your information at your consultation. If you do not agree, obviously they will not be
able to access this information. You may, if you wish, opt out of this system but you need to inform us of this,
otherwise the information will be sent to a central store.
ZERO TOLERANCE
We strongly support the NHS policy on zero tolerance.
Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any
threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police
to remove offenders from the practice premises.