All patient notes are treated with the strictest confidentiality and we comply with the new Data Protection Act 2018. Please see all Practice Publications below for information and advice
GDPR Practice Poster (.pdf 49KB)
Standard Record Retention (.pdf 17KB)
Ryehill Medical Practice Data Protection Notice (.pdf 47KB)
Whilst staff members have access to patients' notes, strict confidentiality is essential and any staff member found to have breached this confidentiality would be liable to disciplinary action which could lead to dismissal. Medical and administration staff at the out-of-hours service may also have access to patients' notes via the Emergency Care summary. As a patient you could be asked whether you agree to them accessing your information at your telephone consultation. If you do not agree, obviously they will not be able to access this information. You may, if you wish, opt out of this system but you need to inform us of this, otherwise the information will be sent to a central store.